Returns & Exchanges Policy
At PDB Creative Studio, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unused condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
Ship the Item
Attach the provided return label or address the package to our studio and drop it off at your nearest authorized shipping carrier.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing